Delivery & Returns
Hot Weather Notice
⚠️ Hot Weather Shipping Notice
Due to the current heatwave and high temperatures in the UK, our natural hair butter may melt during transit. While this does not affect the quality or effectiveness of the product, its texture may change. We recommend placing it in the fridge for a short time upon arrival to restore its consistency.
To protect your order, we are delaying shipping during extreme heat and will keep you updated via email. Thank you for your understanding and support!
Delivery Policy
Our 100% natural, vegan products are freshly made by hand in small batches. They take time to make and infuse with the different fruits, flowers and herbs, and then they need plenty of time to set. Orders normally take 2-7 working days to be dispatched. Once you order is dispatched it should arrive within 3 working days. Please be kind and patient whilst you are waiting for your delivery - we are always doing our best to get it to you as quickly as possible.
Returns Policy
For hygiene purposes and because these are handmade products, made to order, we do not accept returns at this time. Consequently, please order seriously.
Please review the ingredient list carefully before purchasing to ensure compatibility with your hair and skin. As everyone's hair and skin is unique, we cannot be held responsible for any allergic reactions or sensitivities to our products.